Accept Google's customer data terms

A one-time click in Google Ads. Without it, conversions without a click ID are rejected. · 2 min

Whapture sends Google an encrypted (hashed) phone number and email with each conversion, so leads that arrive without a click ID can still be matched to your ads. Google only accepts this after the account owner agrees to its customer data terms.

1
In Google Ads, go to Goals → Settings (in older layouts: Goals → Conversions → Settings).
2
Open Customer data terms and accept them.
3
On the same page, turn on Enhanced conversions for leads and save.
4
Refresh your Whapture Leads page. The checklist step turns green, because we read the setting directly from Google Ads.

Only an admin of the Google Ads account can accept the terms. If you manage the account for a clinic, ask them to do it, or do it yourself if you have admin access.